Swyli

Support

Email us at swyli.support@gmail.com — we reply within 2 business days.

How does sorting work?

Swipe left to mark a photo for review, swipe right to keep it, and tap Undo to bring back the last decision. Nothing is deleted while you swipe — you review the marked items and confirm the deletion at the end.

Can I get deleted photos back?

Yes, for up to 30 days. Open the Photos app → Albums → Recently Deleted. Swyli uses the standard iOS deletion, so iOS keeps deleted items there.

What does "Protected" mean?

Protected photos and your Favorites can't be selected for deletion in Swyli. You can remove protection at any time.

"Similar Photos" grouped photos that aren't similar.

Similarity detection runs on your device and never selects anything automatically. Always check a group before marking photos in it.

Swyli only sees some of my photos.

You may have given access to selected photos only. Go to Settings → Privacy & Security → Photos → Swyli → Full Access.

What is free, and what is Swyli Pro?

Free: scanning, every category, protection and up to 50 deletions per day. Swyli Pro removes the daily limit and is available as a yearly plan with a 7-day free trial, a weekly plan, or a one-time lifetime purchase. Prices are shown in the app in your local currency.

How do I cancel my subscription?

On your iPhone: Settings → your name → Subscriptions → Swyli → Cancel Subscription. If you cancel during the free trial, you won't be charged. Apple handles all billing.

I bought Pro on another iPhone.

Open Swyli → PRO → Restore, signed in with the same Apple ID.

How do I get a refund?

Refunds are handled by Apple at reportaproblem.apple.com.

How do I manage or delete my Gmail data in Swyli?

Swyli reads your Gmail on your iPhone and keeps no copy on any server. To remove access, open Swyli → Email → the ⋯ menu → Sign Out, which revokes access at Google and removes the sign-in token from your iPhone. You can also remove Swyli at myaccount.google.com/permissions. Deleting the app removes the senders you chose to keep. Email you moved to Trash stays in Gmail Trash for 30 days, and you can restore it from Gmail.

Does Swyli upload my photos?

No. Everything happens on your iPhone. See the Privacy Policy.

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